Vehicle Maintenace Management App

Vehicle Maintenace
Management App

Project overview

Project overview
📱The Product
📱The Product

Rota Financeira is the definitive solution for app drivers to achieve financial success. Our financial management app simplifies drivers' lives by providing complete control over their finances. Efficiently balance income, expenses, and goals. Take control of your financial destiny with our intuitive and powerful platform.

⏳Duration
⏳Duration

April 2024 - July 2025

‼️The Problem
‼️The Problem

Many app drivers are unable to organize their finances and, as a result, when their car breaks down, they don't have the money to maintain it.

⭐The Goal
⭐The Goal

Our vehicle maintenance management app will let users balance income, expenses, and goals, which will affect in their personal lives by giving them financial success control. We will measure effectiveness by analyzing data.

👩🏻‍💻My role
👩🏻‍💻My role

UX/UI Designer

📝Responsibilities
📝Responsibilities

Initial UX Research, creation of personas, user journey map, initial and maintenance of style guide, wireframes, visual design.

Understanding the user

Understanding the user
📊User research: summary
📊User research: summary

The goal of the real-user research was to uncover pain points and opportunities for app creation. The research was conducted in two stages: first, a quantitative survey was sent to a large number of people to gather data for app development. Then, five qualitative user interviews were conducted as the basis for creating personas. The research sought to identify the app's target audience (motorcycle taxis, ride-hailing drivers, and/or food delivery drivers) and map users' real needs (financial management, security, vehicle maintenance, etc.).

📊User research: pain points
📊User research: pain points
  1. High cost
  1. High cost

The cost of maintaining a car for those who use ride-hailing apps is very high, which makes life difficult for the user.

  1. Financial
  1. Financial

Users often struggle to organize their finances, resulting in a lack of funds at the end of the month.

  1. Little rest
  1. Little rest

Users reported that they spend little time with family or resting because they have to work longer hours.

  1. Formal work
  1. Formal work

There is a desire to return to the formal market to have the right to vacations and medical benefits.

Persona:
Persona:
Marcelo
Marcelo
Problem statement:
Problem statement:

Marcelo is a ride-hailing driver who needs to organize his finances because he needs to help with his children’s financial future.

🗺️User Journey Map
🗺️User Journey Map

We also created a user journey map to illustrate the steps involved in the app registration process, identifying challenges faced by users, potential solutions, and opportunities for our product.